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Shared Services
Obtain the latest trends and developments in HR shared services, including HR outsourcing, HR transformation, HR service delivery and business process management.
110 results
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Contributor: HR Exchange Network
Posted: Tue, 09/26/2017
HR Exchange Network
In this interview with Randy Dorsten, AVP of HR Strategy for HCA, you'll see how they transformed their HR strategy to better manage their human capital. Full Content »
Contributor: Elizabeth Mixson
Posted: Thu, 09/14/2017
E-book detailing consumerization trends in human resources
How can HR create truly exceptional customer experiences? This e-book outlines the latest trends and proven strategies that are guiding the consumerization of HR. Full Content »
Contributor: Michael Scheno
Posted: Tue, 09/06/2016
Brand new content in this year's exclusive 2016 Industry E-Book. What's inside? Citigroup Interview: Design, Build & Evolve the HRSS Model, 5 Hot HR Strategy Trends of 2016, ScottMadden: HR Shared Services Benchmarking Results. Full Content »
Contributor: Michael Scheno
Posted: Mon, 08/22/2016
Mike Scheno
As the Senior Vice President of GBS HR Systems & Operations at MasterCard, Lois Miller, discusses with us how an organization might gather the necessary data to build a persuasive business case and game plan for success before integration, HR processes, and more. Full Content »
Contributor: IQPC Editorial Team
Posted: Mon, 08/08/2016
hrss info
Take a look into the way shared services organizations are heading into the future with a three-year adoption outlook, technology spending, having the right HR tech transformation path, plans on replacing HR technologies, how the workforce is going mobile, and even more! Full Content »
Contributor: Leah Williams
Posted: Mon, 08/01/2016
Cindy Pekrul, VP and Deputy Controller at Turner Broadcasting, discusses the employee engagement techniques used at Turner Broadcasting. Full Content »
Posted: Mon, 07/25/2016
The Pfizer Operating Model & Expansion Strategy: An Interview with Dan Carney
As director of Human Resources/Shared Services for a region as diverse in market size, economics and culture as the Americas, Pfizer’s Dan Carney is well versed in providing scalable and tailored solutions.And as the pharmaceutical multinational continues to spread its global footprint, Carney explains that his ability to support more than 30,000... Full Content »
Contributor: IQPC Exchange
Posted: Mon, 05/02/2016
Marisa Kabasinskas Vice President of Global Business Transformation & Operations Management of Interpublic
In this Q&A, Marisa Kabasinskas Vice President of Global Business Transformation & Operations Management of Interpublic discusses best ‘first steps’ to identify optimal governance structures, common mistakes organizations make when implementing shared services, evaluating organizational governance, and IPG’s... Full Content »
Contributor: IQPC Exchange
Posted: Mon, 04/11/2016
In this Q&A, AGCO Corporation’s Emese Szakács, Director of Budapest Shared Services, and Lucinda B. Smith, SVP Global Business Services and CHRO, discuss the one thing that organizations overlook when implementing shared services, balancing organizational excellence and delivering on customer requests, and the future of GBS organizations. They... Full Content »
Posted: Tue, 01/19/2016
Optimizing Governance for Integrated Global Services
Dean Czuma, Head of Global Shared Services at McKinsey & Company, discusses optimizing governance and developing continuous improvement and talent programsnacross the enterprise. Full Content »
Posted: Mon, 09/21/2015
Expanding & Integrating Global Shared Services: An Interview with MGM Resort's Melody Bittinger

When your brand hallmark is providing "the ultimate guest experience," constant innovation is a must.

As Vice President of Finance Shared Services Center at MGM Resorts International, it’s Melody Bittinger’s responsibility to drive such innovation across the company’s worldwide properties, while keeping a constant eye on... Full Content »
110 results
of 10